DOKYU (Scan and Deliver Service)
DOKYU—Digitized and Online Knowledge for Your Utilization
The Document Delivery Service (DOKYU) is a unified service that combines the functions of the Scan & Deliver Service (scanning from UPM print collections) and the Document Delivery Service (requests for journal articles or book chapters from other sources). It provides the UP Manila community and consortium members with access to journal articles, book chapters, and other academic materials either from the UP Manila libraries’ print collections or from external sources.
Through this service, requested materials are scanned or sourced and then delivered directly to users via email to support their study, teaching, and research needs.
Who may avail of this service?
- UP Manila faculty, students, REPS, and staff
How to avail of this service?
To avail of this service follow the steps below:
- Visit UPM’s Online Public Access Catalog to search for print books and journals available in UPM libraries.
-
Fill out the Scan & Deliver form or scan the QR code below using your official UP mail (@up.edu.ph) or email your request to library.upm@up.edu.ph or directly to the college library where the book chapter or journal article is available.

- Please send all pertinent information concerning the materials you've requested: For book chapter request - Call Number, Book Title, Author, Chapter Title; For article request - Journal Title, Volume/Issue No., Article title.
- If available, the requested material will be sent to your email.
Terms of Service
- Limitations on Scan and Deliver Service are related to the capacity of available staff resources.
- Requests are limited to one journal article/book chapter per title only or not exceeding ten percent (10%) of the work.
- Requests for more than one hundred pages or encompassing entire works are not allowed.
- Scan and Deliver Service reserves the right to process one request per person per day, depending on staffing and overall request volume.
- Some collections may not be eligible for Scan and Deliver Service.
- If requests are otherwise not in the spirit of the terms of service, the College Librarian will contact you by email.


